Maison Palmera's art

At Maison Palmera, we don't sell boots. We sell the feeling of standing your ground. Born from a deep respect for the land beneath us, our brand exists to bring out the courage, freedom and grit that live in every Australian who refuses to walk small.

Leather that gets better with time

Leather that feels soft from the first step and develops its own unique character with every adventure. Paired with cushioned insoles and supportive soles, these boots are built to keep you comfortable from sunrise to sundown.

Frequently Asked Questions

What is your delivery time?

Orders are processed within 1–2 business days. Once shipped, delivery typically takes 3–10 business days.

How can i return an item?

You have 30 days from the receipt of your order to return an item if you are not satisfied. Returned items must be in perfect condition, unworn, and with their original tags attached.

As we aim to process orders as fast as possible, you must request any changes or cancellations within 15 minutes of ordering. After this timeframe, orders are automatically processed in our system and requests after this time will be denied. Your order can be returned for a full refund after it is received.

What is your return policy?

To initiate a return, please contact our customer service by email at info@maisonpalmera.com to obtain a return number and detailed instructions. Return shipping costs are the customer's responsibility unless the item is defective or there was an error on our part.

What are your delivery costs?

Yes, we provide free standard shipping on all orders.

Do you ship internationally?

Currently, we deliver only in Australia.

How can i track my order?

Once your order has been shipped, you will receive an email with a tracking number, allowing you to monitor the delivery status of your package. You can also use our Track your order page.

What payment methods do you accept?

We accept the following payment methods: